RADIO SOUTH SERVICE INFORMATION
Radio South has been in the radio system service business since its
beginnings in 1976. As our business grows, we are increasing our listing of
systems that we repair. We now service Futaba, JR, Airtronics, HiTec/RCD,
Spektrum, Pro-Line, Kraft, Ace R/C, Aristo-Craft, Hobby Shack, Tower Hobbies,
We carry factory schematics and keep in contact with the factory service
departments in order to stay up to date on all of the latest service
information. Our relationship with the many factory service departments (such as
Futaba) is such that we are frequently recommended BY THEM for specialty
equipment and service! We are proud of our service and will work hard to keep
We have a complete service facility with the latest in
service equipment, including a Spectrum Analyzer. We are a RCMA authorized
sticker station (#22). The "gold" sticker program assures that a
transmitter meets the 1991 narrow-band requirements for transmitter emissions
assigned by the FCC and AMA.
Our service capability includes complete repair (both
annual service and "crash" damage repair), frequency changes, tuning
and updating to "1991" narrow-band standards.
We can convert
many older sets (such as Pro-Line, Kraft, EK and even Orbit) to 2.4GHz spread
spectrum! We offer custom transmitter configurations such as left-handed,
mode changes, specialized single stick systems and custom throttle locations for
disabled pilots. We can build special aircraft servo harnesses for large scale
aircraft, jets and other special requirements.
Our normal turn-around is about 5 days, but it is
seasonal, and will run longer during the Springtime and throughout the flying
season. We recommend that you send your equipment in for annual service and
check-out during the Winter months, to avoid delays in the Spring. After
equipment has set unused during Winter, batteries can fail when called upon
again during the flying season. We recommend that you replace your packs every 2
years or so to avoid crashes associated with battery failure. Batteries are
cheap when compared with a newly built model!
We use Sanyo cells for all of our battery replacements.
Special manufacturing fixtures allow us to build packs to fit most transmitters
as well as special RX packs. Packs are available from 600 MA up to 2000 MA for
transmitters. We can also get larger custom battery packs, as well as A3
and LiPO packs for 1/4 scale use. We carry both NiCad and NIMH cells. Call for prices.
The FCC requirements for "gold" is -55db sidebands
at +/- 20Khz. An additional requirement is the frequency accuracy must be within
+/- 1.5 KHz from center frequency. Most transmitters can be "gold stickered"
at a cost of $15.00. Pro-Line systems are $40.00, due to special components needed to
update them. Kraft systems are $50.00 for pre-1976 transmitters, and $25.00 for
1976 and later versions. Frequency changes are common in order to obtain a frequency that is
less crowded or to move away from known interference at a local flying field.
Costs vary from system to system, due to the price of crystals required for the
change. Most newer systems use dual conversion crystals in the receivers. Prices
vary, but most Dual Conversion systems are $49.50 (TX and RX, including tuning)
to change. Single conversion systems are usually $39.50.
labor rate is $40.00/hour. Labor is charged in
15 minute blocks. Most complete systems w/ 4 servos will generally require 2 hours labor
for inspection and repair. Four-Channel system repair minus servos will be charged 1-1/4 hours
labor. Individual components such as transmitters and receivers are charged
depending on type. Non-synthesized AM or FM receivers are 1/2 hours labor, and
synthesized and PCM versions are 3/4 hour. Spread Spectrum receivers will
be charged at 3/4 hours labor. Non-computer transmitters will require
3/4 hour labor for service. 4-8 channel computer transmitters will require
1-1/2 hour labor. 9 channel and higher computer transmitters will be charged
at 2 hours labor minimum, due to their complexity. Servos are generally charged at 1/4 hour labor,
however replacing a servo pot will increase the charge to 1/2 hour.
Discounts are given for large amounts of servos or receivers in a repair. All parts costs as
well as shipping are extra.
Shipping costs are in addition to the repair. The weight will
dictate the charge, but usually it is
$16.00 + insurance. Special 2-day and
overnight shipping is available. When possible, we use US Postal Service
Priority Mail for small items.
If you are sending in equipment for repair, we recommend the
use of the original container for shipping, as it will do the best job of
protecting your equipment. Include a detailed letter describing the trouble and
what you want repaired. Include your daytime phone number and e-mail address as well as
instructions on payment. Radio South can take the following credit cards....Visa, MasterCard, American Express, and Discover.
We also take PayPal, which is becoming very popular!
Ship the repair to:
Radio South, Inc./139 Altama Connector, Box 322/Brunswick, GA 31525
PH 1-912-242-2426 (Tony Stillman)
You may also E-mail
with any technical/repair questions you might have prior to sending your
equipment to us for service.
Just give us a call at 1-912-242-2426
for information concerning repair of your system. Our goal is customer
satisfaction, so contact us with your special needs!
139 Altama Connector, Box 322
Brunswick, GA 31525
|Copyright © 2001 Radio South
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